This accessibility statement applies to www.carterton-tc.gov.uk.gov.uk
This website is run by Carterton Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email firstname.lastname@example.org
- call 01993 842156
We have an audio induction loop at the reception desk and in the Council Chambers.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Carterton Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
WCAG 1.4.3 Contrast
Not enough difference between background and foreground colours.
WCAG 1.4.10 Reflow
There are several reflow issues. In some cases there are certain elements blocking complete reflow such as a header, YouTube video and Facebook feed. In other cases the page minimises rather than reflows. There are also a couple of issues where menus cannot be used effectively via keyboard in mobile view.
Content that’s not within the scope of the accessibility regulations
Many of our older PDFs and Word documents do not meet accessibility standards, for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
How we tested this website
This statement was prepared in November 2020. It was last reviewed on 05 November 2020.
This website was last tested by us on 16 September 2020. The test was carried out by Carterton Town Council using aXe.
We tested our main website platform, available at carterton-tc.gov.uk
We used this approach to decide on a sample of pages to test:
- including the different elements of the website, for example, panels, accordions, videos and table
- including each type of page template, content, landing page, homepage, news